The Role of Operation Management in the Hospitality Industry Case Study

The Role of Operation Management in the Hospitality Industry - Case Study Example The competitive priorities of the hotel, as well as the analytical techniques used by the company, have been analyzed. Using the required information, major challenges existing in the operation management process in the hotel has pointed out. Finally, some feasible solutions to mitigate the problems have been suggested. Information has also given regarding the possible hurdles to be faced by the hotel while implementing the required changes in the operation management practices.  Ã‚   The project has chosen the Hotel Novotel in order to provide an in-depth analysis of the operations management in the company. It has around 400 hotels and resorts which are located at 58 locations all across the world. The company chooses the city centers of the important business destinations, tourist spots, and business districts in the world. The hotel structures are based on modern and simple designs. The hotel provides the leisure travelers and businesses spacious and modifiable rooms for working and relaxing in standardized offers. Moreover, the company’s restaurant meals and food services are offered throughout the day. Apart from these, it provides meeting rooms, an attentive group of staff and relaxation and fitness centers for the children. The company reflects an immense sense of responsibility through its involvement in Accor’s Earth Guest program to achieve sustainable development. It has also committed to all its hotels to acquire the â€Å"Green Globe certification for environmentally responsible traveling and tourism by 2010† (Novotel-a, â€Å"Nearly 400 hotels throughout the world†). The most outstanding hotel in the group is the Novotel World Trade Centre based in Dubai. The company provides the best location to conduct business from or to explore Dubai. The company is located very near the leisure and business hub of Dubai. This makes it the most preferred and attractive option for professional travelers and holidaymakers. Staying at the hotel one finds oneself very near the most attractive and popular tourist attractions, famous shopping malls and the best night spots in Dubai.